StyFits - Returns & Refunds
Welcome to StyFits, your go-to clothing brand for trendy and comfortable apparel. We understand that sometimes, despite our best efforts, a product may not meet your expectations. That's why we have a hassle-free returns and refunds policy in place to ensure your satisfaction.
Returns:
If you wish to return a product, please keep the following guidelines in mind:
1. You can initiate a return within 5 days of receiving your order.
2. The product must be unused, unwashed, and in its original condition with all tags intact.
3. To initiate a return, simply contact our customer support team with your order details and reason for return.
4. Once your return request is approved, you will receive a return authorisation number and instructions on how to proceed.
5. Please ensure that the product is securely packaged to avoid any damage during transit.
6. We recommend using a reliable courier service to return the product to us.
7. Once we receive the returned product and verify its condition, we will initiate the refund process.
Refunds:
At StyFits, we strive to process refunds as quickly as possible. Here's what you need to know:
1. Refunds will be issued in the original form of payment used for the purchase.
2. Please allow up to 7 business days for the refund to reflect in your account, depending on your bank or payment provider.
3. If you paid via cash on delivery, we will provide a refund through bank transfer or store credit, as per your preference.
4. In case of a prepaid order cancellation, the refund will be processed directly to your bank account or as store credit.
5. Please note that shipping charges and any applicable taxes or duties paid at the time of purchase are non-refundable.
Exchanges:
Currently, we do not offer direct exchanges. If you wish to exchange a product, we kindly request you to follow the return process mentioned above and place a new order for the desired item.
Quality Assurance:
At StyFits, we take pride in the quality of our products. In the rare event that you receive a defective or damaged item, please reach out to our customer support team immediately. We will arrange for a replacement or refund, depending on the availability of the product.
Final Note:
We value your trust in StyFits and strive to provide you with the best shopping experience. If you have any further questions or concerns regarding our returns and refunds policy, please don't hesitate to contact our friendly customer support team. We are here to assist you!